HB
Hilda B

1 reviews | Active since Feb 2020

03 Mar 2020, 22:32

*******!!!!

These people stole my money from my bank account , when calling them they come with excuses and act like they cant hear u n hangs the phone

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Replies (2)
Sportingbet South Africa
Sportingbet South Africa's reply04 Mar 2020, 10:24
Official
Good morning Hilda,

Thank you for your review. 

Our team will make contact with you shortly to discuss the matter at hand and provide you with an explanation as well as a solution. 

Kind regards,
Carl Hannival
Sportingbet South Africa
Sportingbet South Africa's reply06 Mar 2020, 10:52
Official
Good morning Hilda,

Thank you so much for taking my calls. 

It is evidently clear that the issue here is with Capitec, who notifies you on two different occasions for the same transaction. As stated, we at Sportingbet have no ability to debit any customers account. 

Please visit your nearest Capitec branch to resolve the matter and reconcile your account. 

Kind regards,
Carl