SN
Sharlene N
1 reviews | Active since Aug 2010
28 May 2020, 05:45
Suspected *****
You guys are *******ly charging peoples bank accounts and this is tantamount to *****. Your clients information has been compromised and the response you have is very poor. This is not a Capitec issue as I am an Investec client. The first and last time I tried your website was February this year and now 3 months later I see a transaction on my bank account for R400. What exactly is going on? Please explain.Please don’t let customers think their information is safe when it isn’t !
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Sportingbet South Africa's replyOfficial
01 Jun 2020, 08:44Good morning Sharlene,
Thank you for reaching out. We apologize for the inconvenience this must have caused you.
I can confirm that your data is safe and has not been compromised. I will call you later this morning to discuss this in detail but there was a problem with settling transactions completed by customers in January of this year.
Again, our sincere apologies for the inconvenience caused.
Regards,
Carl
Thank you for reaching out. We apologize for the inconvenience this must have caused you.
I can confirm that your data is safe and has not been compromised. I will call you later this morning to discuss this in detail but there was a problem with settling transactions completed by customers in January of this year.
Again, our sincere apologies for the inconvenience caused.
Regards,
Carl
Sportingbet South Africa's reply01 Jun 2020, 08:44
Official
Good morning Sharlene,
Thank you for reaching out. We apologize for the inconvenience this must have caused you.
I can confirm that your data is safe and has not been compromised. I will call you later this morning to discuss this in detail but there was a problem with settling transactions completed by customers in January of this year.
Again, our sincere apologies for the inconvenience caused.
Regards,
Carl
Thank you for reaching out. We apologize for the inconvenience this must have caused you.
I can confirm that your data is safe and has not been compromised. I will call you later this morning to discuss this in detail but there was a problem with settling transactions completed by customers in January of this year.
Again, our sincere apologies for the inconvenience caused.
Regards,
Carl