DP
Dinagran P

1 reviews | Active since Nov 2013

15 Aug 2024, 06:10

SPORTINGBET SOUTH AFRICA *******

Absolutely rotten service with a million excuses!!!to take people's money and we lose no bank statements and Identity documents are needed.

I have won a total of 245k and finally decided to withdraw to my bank account,been on review status for an entire week,so I initiate the live chat and the rude customer service person Sizinikiwe tell me I need to send my 3 month bank statement,very reluctant as it's my personal information however I do send it with the hope of resolution.

At 2:43am I get a reply from Barath stating my request has been put on temporary hold till I send a colored copy of my drivers license,identity document or passport.Again reluctant but sent it through,awaiting the feedback.

This is absolutely pathetic,as I have also lost a lot now that I have won it's a problem.

I will be engaging with the Gambling board of South Africa,as this cannot continue.

They clearly don't fear hellopeter reviews, I will take them on!!!!

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