MK
Marele K
1 reviews | Active since Jul 2020
08 Jul 2020, 06:09
SPORTINGBET *****
I have just woke up to an unknown transaction from my account. Sportingbet is withdrawing money from my account without authorization or my consent. I got to do something for my lost money, it doesn't even reflect in my account. This app is f****ng me up don't sign up for it. Been withdrawing my money.
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Replies (2)
Sportingbet South Africa's replyOfficial
08 Jul 2020, 06:59Good morning Marele,
We sincerely apologize for the confusion and inconvenience this may be causing you.
At Sportingbet, similarly with other merchants, like Woolworths, Pick n Pay, etc. we're merely settling transactions that were processed by yourself, on our app. We are, however, aware of an issue that Capitec customers are facing at the moment but I will ensure our Customer Services Manager calls you to guide you through the process in restoring your balance.
Kind regards,
Carl Hannival
We sincerely apologize for the confusion and inconvenience this may be causing you.
At Sportingbet, similarly with other merchants, like Woolworths, Pick n Pay, etc. we're merely settling transactions that were processed by yourself, on our app. We are, however, aware of an issue that Capitec customers are facing at the moment but I will ensure our Customer Services Manager calls you to guide you through the process in restoring your balance.
Kind regards,
Carl Hannival
Sportingbet South Africa's reply08 Jul 2020, 06:59
Official
Good morning Marele,
We sincerely apologize for the confusion and inconvenience this may be causing you.
At Sportingbet, similarly with other merchants, like Woolworths, Pick n Pay, etc. we're merely settling transactions that were processed by yourself, on our app. We are, however, aware of an issue that Capitec customers are facing at the moment but I will ensure our Customer Services Manager calls you to guide you through the process in restoring your balance.
Kind regards,
Carl Hannival
We sincerely apologize for the confusion and inconvenience this may be causing you.
At Sportingbet, similarly with other merchants, like Woolworths, Pick n Pay, etc. we're merely settling transactions that were processed by yourself, on our app. We are, however, aware of an issue that Capitec customers are facing at the moment but I will ensure our Customer Services Manager calls you to guide you through the process in restoring your balance.
Kind regards,
Carl Hannival
MK
Marele K's updateReviewer Update
08 Jul 2020, 07:01Thank you will look forward to get your call so that I restore my money.
MK
Marele K's update08 Jul 2020, 07:01
Reviewer Update
Thank you will look forward to get your call so that I restore my money.