Hellopeter
Share Your Experience
BP
Boikanyo P

1 reviews | Active since Sept 2013

10 Jan 2021, 01:14

******** or Rigged system

Cash out option I played 20 teams and 16/20 was successful and the cash out option available whilst waiting the other for matches to start in and hour. Once the 1st match started the cash option was locked until the last game and I ended up losing the bet with the last team 19/20 and still the cash out was locked.

This is serious ********, how do you lockup cash out 2hours before.

0
Replies (2)
Sportingbet South Africa
Sportingbet South Africa's reply11 Jan 2021, 13:18
Official

Good day to you Boikanyo, 

We are sorry to hear that you are have experiencing issues when attempting to make a withdrawal.

We did have a look at your account, which still needed to be fully verified and which is now done for your convenience and protection.

We also want to ensure that you have met the industry standard withdrawal requirements, which can be easily found and read through: 


https://help.sportingbet.co.za/en/sports-help/mobile-sports-betting/early-payout-terms-conditions?search=cash


We have had one of our senior agents assigned to call and assist you with our withdrawal process, along with educating you on the relevant T's & C's.

We are doing our utmost to ensure that you assisted and sorted soonest.

Best of luck gaming with us.


Warmest regards, 

Owen.
Customer Service Team


BP
Boikanyo P's update11 Jan 2021, 13:50
Reviewer Update
Good day

Thank you for feedback and explanation on how the cash out options works.

Regards
Boikanyo