Horrible Horrible Horrible Service from Sportingbet South Africa

I am having on going bad service with this company. I withdrew my winnings on the 26th of Mach 2020, until this day I have not received my money. I have sent bank statements numerous times but no one seems to know what they are doing.

these are the emails from them and I have done everything they said and I still don't have my money

4 April Hi Nqobile,

Thank you for contacting us.

Kindly send us your bank statement.

Please feel free to contact us if you need further information.

Sincerely, Thando, Sportingbet Customer Service

5 April Hi Nqobile,

Please find attached requested document of your withdrawals.

Please feel free to contact us if you need further information.

Sincerely, Esona, Sportingbet Customer Service

5 April Dear NQOBILE

Thank you for contacting us.

I checked your account, and I can confirm that your Funds of ZAR is ready for processing, and will have it sent off to the payments team with tomorrow's batch for processing. We apologise for the delay.

Please feel free to contact us if you need further information.

Sincerely, Alroy, Sportingbet Customer Service

9 April Hi NQOBILE,

Thank you for contacting us.

Kindly note that your withdrawals of ZRA, ZAR andZAR which were all requested on 27.03.2020 were successfully processed on 30.03.2020.

If the funds are not reflecting on your end, please send us a bank statement from date: 27.03.2020 till the most recent date, so that we can check for you.

Please feel free to contact us if you need further information.

Sincerely, Kayla, Sportingbet Customer Service

9 April Hi Nqobile,

Thank you for contacting us.

Kindly please be advised that the bank statement that you have been sending us ends on the 30th of March 2020. Please get us a bank statement from were you requested your withdrawal on 27 March 2020 until the current date.

Please feel free to contact us if you need further information.

Sincerely, Esona, Sportingbet Customer Service

3 May Hi NQOBILE,

Thank you for contacting us.

I regret to inform you that your withdrawal is yet to reprocessed with tomorrows batch, please wait 2-4 business days as it was not completed on our end.

Please feel free to contact us if you need further information.

Sincerely, Esona, Sportingbet Customer Service

10 May Dear Nqobile,

I hope this email finds you well.

We apologize for the delay in your withdrawal. An escalation was made to the Relevant Department we are still waiting for response from them.

Once received we will get back to you, please allow us some time.

Thank you for your patience and understanding.

Please feel free to contact us if you need further information.

Sincerely, Tina, Sportingbet Customer Service

21 May Hi Nqobile,

Thank you for contacting us.

Kindly note that your withdrawal will be added with todays batch as advised.

Please feel free to contact us if you need further information.

Sincerely, Sifiso, Sportingbet Customer Service

26 May Dear Nqobile

Thank you for contacting us.

We will have to apologise for the delayed response , please be informed that your withdrawal has since been processed on our end, kindly forward us your bank statement for investigations.

Again we apologise for the delay, thank you for your patience.

Please feel free to contact us if you need further information.

Sincerely, Moses, Sportingbet Customer Service

these are all the ****py responses I have been getting and my last email sent on the 26th has not been responded to, funny because they respond within 2 hours when they want me to send bank statements. I don't have a problem with sending bank statement but a person with common sense can pick up that the problem is on their side. I am so tired of dealing with these *********** consultants.