CM
C M

1 reviews | Active since Jun 2020

18 Jun 2020, 13:34

********** debits

These people have **********ly debited money from my account! Multiple unauthorized transactions. I am beyond ****ed off as I've had no help from the bank and no contact from Sportingbet!

0
Replies (5)
Sportingbet South Africa
Sportingbet South Africa's reply18 Jun 2020, 14:06
Official
Good day,

Thank you for your review. 

I will assign this to our customer services team to investigate and provide you with feedback as soon as possible. 

Regards,
Carl Hannival
CM
C M's update20 Jun 2020, 23:04
Reviewer Update
Thank you @Sportingbet South Africa for your prompt assistance to my complaint. Much appreciated.
CM
C M's update29 Jul 2020, 23:06
Reviewer Update
I have been patient but this is unacceptable! It's been over a month now and my money has not been returned!
Sportingbet South Africa
Sportingbet South Africa's reply30 Jul 2020, 15:59
Official
Good day to you Cemone, 

We can confirm that we did assist you and resolve your query on the 26th June, on the very same day that you disputed your missing deposit. 

You are most welcome to check your transactions under the My Account tab on the top right of the screen, and then again under My Transactions.

Please do let us know if we can assist you any further.

Best of luck gaming with us.

Owen. R
Customer Service.




CM
C M's update08 Aug 2020, 20:22
Reviewer Update
Thank you Owen R. for your response.
Had I been helped, I would not have queried it once more.
Good app but I do not recommend it to anyone! ****************.