WS
William S
1 reviews | Active since Jun 2014
27 Jan 2020, 12:42
Deposit Still not reflecting
i deposited 1100 with these guys 7 days ago. i keep being sent from pillar to post as to when my deposit will reflect. i have sent proof of payment 3 times already. can i just have my money back and play on a platform that knows what they doing.
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Replies (5)0
Replies (5)
Sportingbet South Africa's replyOfficial
27 Jan 2020, 12:57Good afternoon Luthando,
Thank you for your review.
We can see that your deposit of R1100 has been credited, on the day you provided us with the proof, which was the 24th of January 2020. I can also confirm that the balance on this account has been depleted since the deposit was credited.
If you are referring to another deposit of R1100, which is yet to be credited, please reach out to our customer services team, provide them with the relevant information in order for us to track your deposit and have it credited immediately.
Kind regards,
Carl Hannival
Thank you for your review.
We can see that your deposit of R1100 has been credited, on the day you provided us with the proof, which was the 24th of January 2020. I can also confirm that the balance on this account has been depleted since the deposit was credited.
If you are referring to another deposit of R1100, which is yet to be credited, please reach out to our customer services team, provide them with the relevant information in order for us to track your deposit and have it credited immediately.
Kind regards,
Carl Hannival
Sportingbet South Africa's reply27 Jan 2020, 12:57
Official
Good afternoon Luthando,
Thank you for your review.
We can see that your deposit of R1100 has been credited, on the day you provided us with the proof, which was the 24th of January 2020. I can also confirm that the balance on this account has been depleted since the deposit was credited.
If you are referring to another deposit of R1100, which is yet to be credited, please reach out to our customer services team, provide them with the relevant information in order for us to track your deposit and have it credited immediately.
Kind regards,
Carl Hannival
Thank you for your review.
We can see that your deposit of R1100 has been credited, on the day you provided us with the proof, which was the 24th of January 2020. I can also confirm that the balance on this account has been depleted since the deposit was credited.
If you are referring to another deposit of R1100, which is yet to be credited, please reach out to our customer services team, provide them with the relevant information in order for us to track your deposit and have it credited immediately.
Kind regards,
Carl Hannival
WS
William S's updateReviewer Update
28 Jan 2020, 10:31Hi Carl
Please send me record of when this was credited because the amount was never credited. In my transaction history there is no record of this. And if the amount was depleted please also send me a record of the bet because i dont have a settled bet for the year 2020. R1100 is to small an amount for us to keep giving each other the run around for. i have forwarded a copy of my transaction history and settled bets.
Please send me record of when this was credited because the amount was never credited. In my transaction history there is no record of this. And if the amount was depleted please also send me a record of the bet because i dont have a settled bet for the year 2020. R1100 is to small an amount for us to keep giving each other the run around for. i have forwarded a copy of my transaction history and settled bets.
WS
William S's update28 Jan 2020, 10:31
Reviewer Update
Hi Carl
Please send me record of when this was credited because the amount was never credited. In my transaction history there is no record of this. And if the amount was depleted please also send me a record of the bet because i dont have a settled bet for the year 2020. R1100 is to small an amount for us to keep giving each other the run around for. i have forwarded a copy of my transaction history and settled bets.
Please send me record of when this was credited because the amount was never credited. In my transaction history there is no record of this. And if the amount was depleted please also send me a record of the bet because i dont have a settled bet for the year 2020. R1100 is to small an amount for us to keep giving each other the run around for. i have forwarded a copy of my transaction history and settled bets.
Sportingbet South Africa's replyOfficial
28 Jan 2020, 11:57Hi Luthando,
Please share your mobile number with me as I have tried to contact you on the telephone numbers provided on our platform as well as this and cannot get through to you.
Thanks,
Carl
Please share your mobile number with me as I have tried to contact you on the telephone numbers provided on our platform as well as this and cannot get through to you.
Thanks,
Carl
Sportingbet South Africa's reply28 Jan 2020, 11:57
Official
Hi Luthando,
Please share your mobile number with me as I have tried to contact you on the telephone numbers provided on our platform as well as this and cannot get through to you.
Thanks,
Carl
Please share your mobile number with me as I have tried to contact you on the telephone numbers provided on our platform as well as this and cannot get through to you.
Thanks,
Carl
Sportingbet South Africa's replyOfficial
28 Jan 2020, 14:52Hi Luthando,
Based on our last interaction, this dispute has now been resolved.
We thank you for bringing this to our attention.
Kind regards,
Carl Hannival
Based on our last interaction, this dispute has now been resolved.
We thank you for bringing this to our attention.
Kind regards,
Carl Hannival
Sportingbet South Africa's reply28 Jan 2020, 14:52
Official
Hi Luthando,
Based on our last interaction, this dispute has now been resolved.
We thank you for bringing this to our attention.
Kind regards,
Carl Hannival
Based on our last interaction, this dispute has now been resolved.
We thank you for bringing this to our attention.
Kind regards,
Carl Hannival
WS
William S's updateReviewer Update
28 Jan 2020, 17:53Hi Carl
I am happy with the feedback. I am also very impressed by the swift and efficient manner in which the last phase of my problem was handled. Please send(via email or sms) me the correct reference number for future payments or correct the current one linked to my EFT payment number. I would like to change my rating from one star to 5 stars.
Thanks
I am happy with the feedback. I am also very impressed by the swift and efficient manner in which the last phase of my problem was handled. Please send(via email or sms) me the correct reference number for future payments or correct the current one linked to my EFT payment number. I would like to change my rating from one star to 5 stars.
Thanks
WS
William S's update28 Jan 2020, 17:53
Reviewer Update
Hi Carl
I am happy with the feedback. I am also very impressed by the swift and efficient manner in which the last phase of my problem was handled. Please send(via email or sms) me the correct reference number for future payments or correct the current one linked to my EFT payment number. I would like to change my rating from one star to 5 stars.
Thanks
I am happy with the feedback. I am also very impressed by the swift and efficient manner in which the last phase of my problem was handled. Please send(via email or sms) me the correct reference number for future payments or correct the current one linked to my EFT payment number. I would like to change my rating from one star to 5 stars.
Thanks