deposit money never received

I deposited R1000 into Sportingbet Account. My account and I received a confirmation from my bank app via email and forwarded this proof to them via email. Yesterday they told me the funds has not reflected on their side yet. It took the whole day. Today I am trying to get my money as im new to them even the person who intruded me has never received what they promised as the referral money. people look for other betting not this one you will regret