pM
pter M

1 reviews | Active since Oct 2025

06 Nov 2025, 12:19

Sportingbet South Africa

<div>On 19 September, I placed a bet and won R2,700. Instead of crediting my winnings, SportingBet immediately removed the entire amount from my account.

It seems they are claiming that I supposedly had a R500 bonus deposit and that I “owe” them this amount. Even if that were true, it does not justify taking the full R2,700 that I won. If I owed them R500, they should deduct only that amount — not confiscate my entire winnings.

Their actions are unfair, *********, and feel like an excuse to avoid paying out legitimate winnings. SportingBet has provided no proper explanation for why they removed the entire amount, and this behavior raises serious concerns about the fairness of their platform.

SportingBet also makes it impossible to contact them. There is no live chat on their website, and they do not provide a working phone number. Any number you manage to find never works, which raises serious concerns about how legitimate the company truly is. This lack of support, combined with the removal of my winnings, shows immoral and ********* conduct, taking money from customers while offering no accountability.

I am demanding that SportingBet credit the full R2,700 back into my account and deduct only the R500 they claim I owe, if that claim is valid. Once my money is returned, I want to withdraw it and close my account completely.</div>

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Replies (1)
Sportingbet South Africa
Sportingbet South Africa's reply12 Nov 2025, 07:25
Official
 Hi Peter,
 
Thank you for your feedback. We’re sorry to hear about your experience and take your concerns seriously. Our team is actively investigating the issue, and we will be in touch with you directly to resolve it as quickly as possible. Thank you for your patience.
 
Regards,
Sportingbet Team