unacceptable taxi service

sport taxi's have been late to take me to medical appointments because they dont have enough drivers even though i book more than 2 hours in advance sometimes!

drivers often dont have change for small amounts of money and sometime expect the client to absorb the loss!!

the state of the taxis is often unacceptable and drivers claim that the owner is not responsive to their requests to have aspects of taxi's attended to

one taxi had masking tape on the window many of the taxis have the glove compartment off several taxis in the height of the summer, are out of airconditioner gas, and the drivers say they report this to no effect.

but today took the cake and its not the first time. taxi 243, had a defective safety belt. this was confirmed by the driver.

so its gone from an inconvenience issue. to a bad service issue, to a serious safety issue. there has been another taxi in the past which had a non functioning seat belt

sometimes the door of the vehicle is difficult to open. this is not only an inconvenience but an additional safety issue

i have politely left messages for the company owner to call me back but several weeks have gone by without this happening. i have also emailed him to an email address provided to me by the call centre, but he hasnt had the courtesy to respond

we have been using this taxi service on and off for about 24 years and this is the thanks we get?

i am posting a link of this review to the company owner, but the chances of a response are slim,

the contempt that this owner has for his clients and drivers, is palpable