Disrespectful & Appalling Service

<p>On Saturday, 15 April I bought two vouchers from Daddy's Deals for a two hour session at Spoil Yourself Hair & Beauty Centre in Umhlanga Rocks - i.e. their Prestige branch. The voucher said to send an email or phone to make an appointment.</p> <p>Email was sent - by Sunday no response received. Although not acceptable I assumed the long weekend might have something to do with it so I phoned and made an appointment for the Monday. The person I spoke to had no idea what I was talking about when Daddy's Deal was mentioned but we agreed on a booking for 11:00 the next day.</p> <p>To our disappointment when we arrived on Monday there was no booking in their system and all the lady had to say she did not work the previous day (read not my mistake).</p> <p>I then attempted to make contact with a manager using several possible channels - another email, using the contact form on their website and even the whatsapp number they provide on their website. NO response on any of these - no apology, no manager phoning back to own up to the mess. </p> <p>I guess one unhappy customer with two vouchers from their marketing campaign on Daddy’s Deals is not worth any effort.</p> <p>As a business 'Spoil Yourself Hair & Beauty Centre' has no respect for prospective customers.</p> <p>http://www.spoil-yourself.co.za</p>