MS
Martin S
1 reviews | Active since Dec 2020
17 May 2024, 10:06
Lekker deurmekaar
A very special company with very special people working there. All 4 bureau's were given the same account to attend to on Monday and by Thursday morning just these clowns are to update my profile but made it clear they had time till 20 working days...which they need given how they go around in circles mailing the same questions daily followed by ignore the above questions email...pathetic.
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Replies (3)
Splendi's replyOfficial
20 May 2024, 07:26Dear Martin,Thank you for your feedback. We apologize for any inconvenience you have experienced. Please be assured that your disputes for Just Bridge and Lime Loans were logged on 14 May 2024 with reference number XD***. In compliance with the National Credit Act 34 of 2005, all disputes are to be resolved within or on 20 business days from the date that the dispute is logged. Therefore, the expected date of completion is 10 June 2024.If you have any further questions or need additional assistance, please don't hesitate to contact us.
Best regards,
Splendi's reply20 May 2024, 07:26
Official
Dear Martin,Thank you for your feedback. We apologize for any inconvenience you have experienced. Please be assured that your disputes for Just Bridge and Lime Loans were logged on 14 May 2024 with reference number XD***. In compliance with the National Credit Act 34 of 2005, all disputes are to be resolved within or on 20 business days from the date that the dispute is logged. Therefore, the expected date of completion is 10 June 2024.If you have any further questions or need additional assistance, please don't hesitate to contact us.
Best regards,
MS
Martin S's updateReviewer Update
20 May 2024, 08:34Excuses, excuses. Ask Tshepo CDF-21917. But ok, good work to the other 3 for solving it asap, let the amateurs use their full allowed timeframe.
MS
Martin S's update20 May 2024, 08:34
Reviewer Update
Excuses, excuses. Ask Tshepo CDF-21917. But ok, good work to the other 3 for solving it asap, let the amateurs use their full allowed timeframe.
Splendi's replyOfficial
20 May 2024, 13:17Hi Martin,
We have reviewed CDF-21917. We received your dispute on Saturday 11 May. Tshepo responded to confirm that we received your dispute on Monday 13 May. It was logged by a dispute agent on on 14 May. It's understandable that you're eager for a resolution, but it's important to note that the process for resolving disputes with credit bureaus typically takes around 20 business days across the board, not just with us. While we can't speak for other bureaus, we can assure you that our team is diligently working on it.
We have reviewed CDF-21917. We received your dispute on Saturday 11 May. Tshepo responded to confirm that we received your dispute on Monday 13 May. It was logged by a dispute agent on on 14 May. It's understandable that you're eager for a resolution, but it's important to note that the process for resolving disputes with credit bureaus typically takes around 20 business days across the board, not just with us. While we can't speak for other bureaus, we can assure you that our team is diligently working on it.
Best regards,
Splendi's reply20 May 2024, 13:17
Official
Hi Martin,
We have reviewed CDF-21917. We received your dispute on Saturday 11 May. Tshepo responded to confirm that we received your dispute on Monday 13 May. It was logged by a dispute agent on on 14 May. It's understandable that you're eager for a resolution, but it's important to note that the process for resolving disputes with credit bureaus typically takes around 20 business days across the board, not just with us. While we can't speak for other bureaus, we can assure you that our team is diligently working on it.
We have reviewed CDF-21917. We received your dispute on Saturday 11 May. Tshepo responded to confirm that we received your dispute on Monday 13 May. It was logged by a dispute agent on on 14 May. It's understandable that you're eager for a resolution, but it's important to note that the process for resolving disputes with credit bureaus typically takes around 20 business days across the board, not just with us. While we can't speak for other bureaus, we can assure you that our team is diligently working on it.
Best regards,