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nizaam S
1 reviews | Active since Sept 2012
11 Dec 2024, 15:22
Judgement not removed
I am utterly appalled at Splendi service towards there customers. I am a paid subscriber, i have Judgement on my credit profile which i paid in full and logged a dispute and added the paid up letter. Splendi has not removed this judgement which is affecting me from employment opportunities. They are not doing there jobs and us as clients must suffer. Please remove this judgement
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Replies (2)
Splendi's replyOfficial
13 Dec 2024, 10:54Dear Nizaam,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced regarding the removal of the judgement from your credit profile. We understand how important this issue is for you, especially as it affects your employment opportunities. Please be assured that we take your concern very seriously.
Here's what we have done so far to resolve the matter:
We are committed to ensuring this issue is resolved by the specified date. Our team is closely monitoring the progress and will keep you updated.
Thank you for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly at ***.
Best regards,Splendi Customer Service Team.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced regarding the removal of the judgement from your credit profile. We understand how important this issue is for you, especially as it affects your employment opportunities. Please be assured that we take your concern very seriously.
Here's what we have done so far to resolve the matter:
- The judgement was logged and has been acknowledged.
- The initial judgement form was provided with an incorrect case number, as supp**** by you. We communicated this issue with you and corrected it accordingly.
- One of our agents communicated the expected resolution date for this dispute as the 08th of January 2025.
We are committed to ensuring this issue is resolved by the specified date. Our team is closely monitoring the progress and will keep you updated.
Thank you for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly at ***.
Best regards,Splendi Customer Service Team.
Splendi's reply13 Dec 2024, 10:54
Official
Dear Nizaam,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced regarding the removal of the judgement from your credit profile. We understand how important this issue is for you, especially as it affects your employment opportunities. Please be assured that we take your concern very seriously.
Here's what we have done so far to resolve the matter:
We are committed to ensuring this issue is resolved by the specified date. Our team is closely monitoring the progress and will keep you updated.
Thank you for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly at ***.
Best regards,Splendi Customer Service Team.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced regarding the removal of the judgement from your credit profile. We understand how important this issue is for you, especially as it affects your employment opportunities. Please be assured that we take your concern very seriously.
Here's what we have done so far to resolve the matter:
- The judgement was logged and has been acknowledged.
- The initial judgement form was provided with an incorrect case number, as supp**** by you. We communicated this issue with you and corrected it accordingly.
- One of our agents communicated the expected resolution date for this dispute as the 08th of January 2025.
We are committed to ensuring this issue is resolved by the specified date. Our team is closely monitoring the progress and will keep you updated.
Thank you for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly at ***.
Best regards,Splendi Customer Service Team.
Splendi's replyOfficial
14 Jan 2025, 14:51 Hi Nizaam,Thank you for bringing this to our attention and for your patience while we addressed your concern.We’re pleased to inform you that the default listing has been removed from your Splendi profile and is no longer reflected. Your profile has been updated accordingly.If there’s anything further you need assistance with or any additional concerns, please don’t hesitate to let us know.Thank you for allowing us to resolve this matter.Best regards,Splendi Customer Service Team.
Splendi's reply14 Jan 2025, 14:51
Official
Hi Nizaam,Thank you for bringing this to our attention and for your patience while we addressed your concern.We’re pleased to inform you that the default listing has been removed from your Splendi profile and is no longer reflected. Your profile has been updated accordingly.If there’s anything further you need assistance with or any additional concerns, please don’t hesitate to let us know.Thank you for allowing us to resolve this matter.Best regards,Splendi Customer Service Team.