LH
Lizzy H
1 reviews | Active since Jan 2014
19 Oct 2023, 13:09
difficulty to log in
I have been trying to log in the website to access my credit score.I have done the signing up process,and facial authentication.Ever since I have been stuck on the thank you page,nothing happens further.Now I closed the page,completely closed the browser and try again.It rejects my login details,I reset password and try login again,all I continually get is "unexpected error when handling authentication request to identity provider" the is not access at all and its really frustrating.
Helpful (0)
Replies (3)0
Replies (3)
Splendi's replyOfficial
19 Oct 2023, 15:06Hi Lizzy H, sorry about the difficulty. One of our agents can assist you in getting your profile set up for you to log in. Could you please give me your email address or send us an email to ***?
Best regards,
Splendi's reply19 Oct 2023, 15:06
Official
Hi Lizzy H, sorry about the difficulty. One of our agents can assist you in getting your profile set up for you to log in. Could you please give me your email address or send us an email to ***?
Best regards,
LH
Lizzy H's updateReviewer Update
19 Oct 2023, 19:33Thank you for your response,I really appreciate it.Your email address is not showing,please kindly email me on ***k you
LH
Lizzy H's update19 Oct 2023, 19:33
Reviewer Update
Thank you for your response,I really appreciate it.Your email address is not showing,please kindly email me on ***k you
Splendi's replyOfficial
20 Oct 2023, 06:46 Hi Lizzy H, your email address is also being displayed as stars (*******). Are you able to see this? "info @ splendi .co .za" (written with spaces so that HelloPeter does not block it out)
Best regards,
Splendi's reply20 Oct 2023, 06:46
Official
Hi Lizzy H, your email address is also being displayed as stars (*******). Are you able to see this? "info @ splendi .co .za" (written with spaces so that HelloPeter does not block it out)
Best regards,