NG
Noma G
1 reviews | Active since Nov 2020
13 Dec 2020, 14:02
SPEKKO RICE WITH MOULD
I bought Spekko for the first tome ever in February this year. Unfortunately it had chunk of rice that had mould. I emailed customers services in February 2020 and they got back to me asking that I forward more details. Since that call no one ever called me regarding this issue. I kept the rice packet till today and decided to discard it as I've waited in vain. Never ever will I buy the brand.
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Spekko's replyOfficial
15 Dec 2020, 16:00Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG20-12-227 Kind Regards
Pioneer Foods Customer Care Line - LS
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG20-12-227 Kind Regards
Pioneer Foods Customer Care Line - LS
Spekko's reply15 Dec 2020, 16:00
Official
Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG20-12-227 Kind Regards
Pioneer Foods Customer Care Line - LS
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG20-12-227 Kind Regards
Pioneer Foods Customer Care Line - LS