BT
BRUCE T

1 reviews | Active since May 2011

26 Oct 2015, 17:09

SPEEDY SHOWS LACK OF CARE TO A CUSTOMER IN NEED

LAST TUESDAY I PUNCTURED A TYRE ON THE SIDE OF THE ROAD , AND COULD NOT GET THE WHEELNUTS LOOSE , I PHONE SPPEEDY AND ASKED FOR HELP , THEY SAID THERE VAN WAS OUT , AND WYNAND WOULD CALL ME BACK. AN HOUR LATER I PHONED AGAIN AND WAS TOLD THAT WYNAND WOULD CALL ME IN TWO MINUTES , NEVER HAPPENED AND I WAS STRANDED.<br> I CALLED PITSTOP TYRES IN WOODSTOCK , AND THE IMMEDIATELY SENT A CREW TO HELP ME , THEY SORTED MY PROBLEM , AND TWICE PHONED ME AFTERWARDS TO REMIND ME TO COLLECT MY WHEEL THAT THEY PUT A NEW TYRE ON. THEIR SERVICE WAS AWESOME , THEIR ATTITUDE WONDERFUL , AND I AM NOW A CUSTOMER OF PITSTOP FOR THE REST OF MY LIFE....STUFF SPEEDY , I WAS IN EMERGENCY , AND YOU COULD NOT HELP ME , OR HAVE THE DECENCY TO ANSWER MY TWO CALLS...STUFF YOU...I WILL NEVER AGAIN USE SPEEDY...NO CUSTOMER SERVICE AT ALL.BYE BYE..SPEEDY

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