Unprofessional

This is another time my Temu parcel is sent via this courier and the experience is horrible. The drivers are the worst. My parcel was meant to be delivered on Friday 13 November 2026. My first red flag was getting a call via *** that my order will arrive in the next hour which turned into 3 hours. The driver didn't even apologise but made things worse. I was asked that I fetch it from street corner which is not close to my address in the scorching sun as he is 'waiting for his people'. I refused to do that and told him I'll wait till his done. Close to 30 minutes later, he rudely called again to tell me that he left because my order costed him 5 more clients. How can I cost him 5 clients when he was mixing my delivery with his business.😒 I have been trying to reach their customer service to report this with no luck. My parcel is now stuck at their warehouse reason being I need to change my number as I wasn't 'reachable.' Yet I spoke to the driver more than once. The company needs to hire people who can do their job, the unemployment rate is already too high to deal with this level of unprofessionalism!