terrible service and dishonest company that can not be trusted.

Recently I made a purchase from AliExpress for an amount of $4 (roughly R76 at time of purchase). The parcel was sent by Speedaf and was ready at Johannesburg awaiting customs clearance. I received a message from speedaf logistics stating that the clearance amount to pay was $8.40 (roughly R156 at time of exchange rate). I queried this amount but did not get a response from speedaf logistic. I tried contacting our custom office and they informed me that they can not pickup the tracking number because it was not a South African tracking number. They suggested I contact the courier company, but I had no response from them. When I worked out the customs tariffs they wanted me to pay it worked out to roughly164% customs duty. I contacted AliExpress several times, but they refused to assist stating that I must contact my customs office and speedaf logistics to resolve the issue. In the first place it is AliExpress that utilise these Logistics companies and not the seller or buyer who have no control who AliExpress utilises for the courier company. To date I have not received my parcel nor has speedaf responded to my query. I wonder how many people were ********** by speedaf logistic company, who were not aware of their customs tariffs.