SpeedAF Holding customs duties for undelivered parcels

SpeedAF Seems to be well known for failing to deliver AliExpress parcels, being uncontactable, and effectively "Acquiring" the customs duty payments when they fail to deliver your parcel. . Like most, I've recently been one of their victims and after days of trying to get in touch with them, I gave up. They failed to deliver a parcel but marked it as delivered. Luckily AliExpress refunded and I was able to order a replacement (which i received). However, like many of the complaints I read, SpeedAF took over 50% of the items value in customs duty and as they didn't deliver the parcel, they seem to be planning to keep that money as they ignore all messages to their WhatsApp number and phone number and don't have an email address and have zero footprint on the internet for South Africa. I did speak to someone at SpeedAF on WhatsApp eventually but his English was almost understandable and he kept blaming Miele Logisitcs for the customs duty so I'm not clear on where they fit into this pyramid. I did learn something through the process of trying to track them down and that is they don't really have a presence in SA, they use Breaze Delivery company as their local delivery partner who in turn use Shiprazor Limited to do the actual delivery. I spoke to Shiprazor Limited customer service and they basically blamed SpeedAF and told me to contact them about my missing customs payments. The founders of Breaze are Braden Snyman and Avi Maja. The Founder of Shiprazor is Sahil Affriya so if you have missing parcels from SpeedAF and are unable to contact them, those individuals might be able to help. With regard to SpeedAF, it seems like they could be on the wrong side of the law with how they operate. They are taking customs payments with no breakdown of what the fees are for and withholding the parcel until you pay. Once you have paid, it is not possible to get an invoice for your payment so you are unable to claim the VAT or any tax deductible costs from SARS. The fact that they charge over 50% of the items value ,indicates they are applying some kind of admin fee because with VAT at 15%, it's unlikely that all items have additional duties of over 35% (We've all ordered from SHEIN and Temu so have a feel for how much duties should be), so it seems like there is some shady practice going on. We're going to speak to SARS about SpeedAF as I'm sure SARS will also want to know where our customs duty is if it hasn't been paid to them or back to us. Until then, we won't be ordering anything from AliExpress, who, if they care about their SA customers, will boot SpeedAF into touch. Good luck to everyone who has been a victim of SpeedAF