Speedaf Express and Shein unreliable

My shein order has been out of delivery for three days now, I tried calling two numbers on the Speedaf website and they go straight to voicemail.

I can't follow up on my order as Shein is saying I should be patient. There has never been a company that takes more than two days after I get the message that says order is out of delivery.

My first time having these people delivering my things and it's the pits honestly. I see that I am not the only person experiencing this with this courier company.