**** service

Extremely disappointing experience with Speedaf.

My parcel has been marked as **"out for delivery"**, yet I have received no call from the driver and no actual delivery attempt. I have been available and checking my phone, but nobody has contacted me.

I have tried contacting Speedaf through **phone calls, email and WhatsApp**, with no proper response. I have now been waiting for **two days for a response on WhatsApp**, despite repeatedly trying to get an update. The calls go unanswered, emails receive no response, and the WhatsApp service is simply not responsive.

If my parcel is delayed or there is an issue with the delivery, that is understandable but customers deserve to be informed. Continuously showing that the parcel is "out for delivery" while providing no communication is extremely frustrating.

This has been a very poor customer service experience. I would expect a delivery company to at least respond when a customer is actively trying to get assistance regarding their parcel.