***********, *********, Ghosts.

The moment you see on Temu or wherever else that your parcel has been handed over to Speedaf, just know that a Nightmare is about to unfold... There's no way to contact them as a consumer, they don't answer their phones, email, WhatsApp or website messages. Your package will be sent back and forth: "Out for delivery" then again ""Arrived at site" with an update saying delivery rescheduled., I mean no one contacted me to ""reschedule". Obviously the drivers are lying with their updates probably not to get penalised and to bullsh*t the system so that it seems that the delay is because of the client. They don't care about customer service, they should stick to big cargo, since they don't have a clue how to deliver services to individuals. Big companies like this are usually the worst since they have nothing to lose or so they think... The Temu service agents are also baffled with Speedaf SA specifically, at least Temu gave me a 20% discount as a kind gesture. Speedaf should note that Temu is well aware of their bad service in SA and are recieving endless complaints from South Africans. I have also asked to deactivate Speedaf on my account. I think the SA Post office would probably have performed better....