Bad service

I am lodging a complaint against Speedaf regarding tracking ZA***.

1. I have been waiting for redelivery since Thursday, 3 April 2026. 2. The parcel has been “in transit” for over 3 days with no movement and no communication. 3. On 12 April 2026, Speedaf said my package is “detained as it is in a high risk area” and delivery will take another 3-5 business days.

This is unacceptable. That means I will have waited 10+ business days for a local delivery.

I requested delivery within 2 working days by 16 April 2026, or depot collection details. No clear response received.

Speedaf, please: 1. Provide the exact location of my parcel right now 2. Confirm delivery by 16 April 2026 OR give depot address for collection 3. Explain why a “high risk area” was not flagged before dispatch 4.why the driver didn’t arrive at my destination

This delay has caused major inconvenience. I expect urgent resolution.

#Speedaf #DeliveryFailure #Mbombela