Washing machine - worst product ever bought - paper weight after 14 months

Never ever buy one especially in South Africa. I bought a Speed Queen washing machine from Metro Montana, Pretoria, South Africa. I had to choose between a LG and a Speed Queen washing machine. The Speed Queen was about R2000 (US$140) more expensive than the LG and decided to buy the Speed Queen because of the longer guarantee that the salesman promised me. After 14 month the machine stopped working (really not what you expect from a Speed Queen) and contacted Metro. Metro contacted Speed Queen which informed them that the guarantee is only 12 months which is not what the store promised. Nowhere on any slips does it state the period of the guarantee or warranty is. Really really bad service, avoid as far as possible,..