Terrible service Jonathan Speed Queen

Jonathan from Speed Queen repairs Pretoria and Johannesburg is not a genuine person he came to fix the machine we paid him a lot of money it only worked for 1 month then stopped working. I have been begging him for more than 3 months to come and check as he gave us a guarantee, he kept on refusing, having multiple excuses no car then his sick then no clients, everytime he has something to say, now when I am asking him when he is coming out he has the nerve to be rude to me and again he can't come. Don't use him at all you will regret it!