BAD SERVICE

I WOULD LIKE TO EXPLAIN MY CONCERN AS ON 2016-07-18 BETWEEN 11 AND 12H00 I MR RENSBURG WENT TO BUY EXHAUST BOXES FOR OTHER VEHICLE OPEL ASTRA. AS I APPROACH THIS MECHANICAL SHOP A MAN WAS STANDING IN FRONT OF THE SHOP EXPLAINING THAT THE FRONT WHEEL OF THE FORD FOCUS WAS WABBLING. COMPLAINANT STOPPED AND CLIMB OUT OF THE VEHICLE AND CHECK IF THERE'S ANY WABBLE OR LOOSE STUFF. HE THEN REALIZED THAT NOTHING WAS LOOSE OR ANY WABBLE WAS NOWHERE TO BE SEEN. THE MENTIONED MAN ASKED THE COMPLAINANT TO PULL THE CAR INTO THEIR WORKSHOP. THEY JACK UP THE CAR AND THE MECHANIC TOOK OFF THE LEFT FRONT WHEEL. THE MECHANIC DID CHECK AND EVEN BRING A CLAN BAR/ STRONG IRON ROD AND FIDDLE UNDER THE VEHICLE. THE MECHANIC INFORMED THE COMPLAINANT THAT IT'S HIS STEERING ROD AND ALSO MENTIONED THAT IT'S A ELECTRICAL STEERING ROD.THIS MATTER ALSO CONFUSED THE COMPLAINANT AND HIS REPLY TO THE MECHANIC WAS THAT HE DIDN'T FEEL ANYTHING ON HIS STEERING WHEEL FOR THE DISTANCE HE DROVE FROM LIVINGSTONE HOSPITAL TILL NORTH END THAT CAN INDICATE THAT THERE'S A PROBLEM.THE COMPLAINANT THAN SAID TO THEM THAT THEY MUST REPLACE THE FRONT BRAKE SHOES AND SORT OUT THE THE STEERING WHEEL. THEY SAID THAT THEY WILL RECALL THE STEERING RACK.THEY QUOTE A PRICE OF R4800-00 AND THE COMPLAINANT SAID TO THEM THAT THE PRICE IS A BIT EXPENSIVE AND THEY REDUCE THE PRICE TO 4300-00. DURING THE TIME WHEN THEY REPLACE THE BRAKES THE COMPLAINANT WENT TO THE ATM TO WITHDRAW MONEY. ON HIS ARRIVAL AFTER AN HOUR HE DISCOVERED THAT HIS CAR WAS ALMOST FINISHED. COMPLAINANT WAS SHOCKED TO HEAR THAT HIS CAR WAS SO QUICKLY REPAIRED. THE COMPLAINANT ASKED THEM WHERE IS THE REPLACEMENT PARTS THAT WAS TAKEN FROM HIS VEHICLE AND THEY COULDN'T SHOW ANY PARTS THAT WAS TAKEN FROM THE STEERING RACK. THE COMPLAINANT ASKED HIMSELF IF THIS IS A LEGIT GARAGE. ACCORDING TO MY KNOWLEDGE I REALISED THAT THIS OWNER IS DOING THIS TRICK FOR MANY OCCASIONS.