Worst Client Service

<p>Spectramed keeps suspending my membership with no communication what so ever, I am having trouble sorting out this problem for a month now. On the 29th of June 2016 spectramed confirmed that my membership suspension was lifted. Yesterday I went to the doctor, only to find out that my membership is suspended yet again. This is the worst client service, the worst communication. I am under the impression that my medical aid is active. Should I get in an accident today of get ill or hurt or whatever, I cant rely on my medical aid, because they choose when to suspend of unsuspend a membership. I pay my membership every month, for what!</p>