UNPAID CLAIMS

Hospital account submitted with an authorization no and not paid. Followed up on 24th June and was told by Melissa that Spectramed should have paid the account - she found the account that was emailed and resubmitted for payment. Account again rejected submitted again and this time not paid as account was stale again promised that account would be paid even told that a special form would be completed so that account could be paid. Telephoned again today 9/10/2015 only to be told account again rejected as stale. I have being trying to speak to someone in authority and told there is no-one and that the only person I can speak to is Rina the team leader. I have now left 8 messages and she has still not returned my call even after telling her that i am going to Hello Peter. com. I have called once again and have been promised by Tevashnee that she will call me back. It is clear from all the complaints on this site that Spectramed do not care about retaining there clients.