UNACCEPTABLE AND IMPOSSIBLE TO GET HELP

Very upset with Spectramed<br> After submitting 4 Emails to request a claim to be paid I have received no response from them whatsoever<br> Needless to say the call center is CONSTANTLY busy and cannot assist me with anything in any other Department<br> <br> They are however consultants available for NEW MEMBERSHIPS! Maybe spectramed should take those consultants and train them to assist Current Clients who have been trying for 3 weeks to get a response<br> <br> The call center agent was rude and put the phone down on me.<br> <br> Please can you get someone to contact me to CANCEL my membership! With immediate EFFECT!