Spectramed - NO SERVICE

When receiving my tax certificate from Spectramed I noticed that the claims rejected was around R 1250.00 where I in actual fact paid more than that in a single month. I then called Spectramed and explained the problem to them and they said they would get back to me. I then got quite agitated after not receiving feedback and after calling again I received the same certificate as before.<br> <br> I called them again on the 16 July and was then transferred twice before I spoke to a lady Thandi who gave me a reference number *** and said they will come back to me, I asked for their head office number which she could not supply me with and said her supervisor will come back to me, needless to say this never happened.<br> <br> I again phoned on the 21 July and spoke to another lady who also promised that they would come back to me and I am still waiting.<br> <br> I have never dealt with a company that is so unreachable and a client call centre that is completely ***********. I am at the point where I want to cancel with Spectramed and move to another medical aid but honestly don't think that they care. All I want is for someone with common sense to contact and assist me.