NO SERVICE

I have had poor service from Spectramed this year. After being a member for 16 years. They did not return any of my emails or did not resolve my issue with a Dr's bill with any of my phone calls. I was only put through from one person to the next person. After 6 months of not resolving the issue I am now cancelling my membership and moving on. Spectramed's service has deteriorated since moving over to Agility for call centre management.