LOYAL FOR OVER 10 YEARS AND FOR WHAT???

I HAD MY BABY 2 MONTHS AGO HAD TO PAY OVER R30 000 IN CASH TO ALL VENDORS AND NOW THAT SPWCTRAMED IS TO PAY THEIR PORTION BACK TO ME I HAVE HAD NO RESPONSE OR INTEREST FROM THEM IN DOING SO LEAVING ME TO CARRY THESE COSTS AND NOW GETTING LEGAL LETTERS FOR THEIR DISSERVICE. I HAVE BEEN WITH SPECTRAMED FOR NEARLY 10 YEARS ALREADY AND THIS IS THE SERVICE I GET....BUT OH BOY YOU ARE NEVER LATE WHEN IT COMES TO TAKING MY MONEY FROM ME EVERY MONTH OF R3 600!!! THIS IS MY SECOND POST ON HERE AND NO ONE HAS BOTHERED COMING BACK TO ME ON THE FIRST ONE....CALL CENTRE HAS COST ME OVER R200 JUST WAITING ON THE LINE WITH NO RESPONSE.....TRIED HEAD OFFICE AND SAME THING....GOING TO TAKE THIS TO ANY MEDIA THAT WILL LISTEN AND ASSIST BECAUSE SPECTRAMED CLEARLY ARE A ****!!!!