I must pay for your error?!

Last November, I got my eyes tested and I was prescribed a pair of glasses by the Dr. I got the glasses and paid the amount that the medical aid did not cover - which was an additional on the frames I had selected.<br> <br> I later(this January) got an invoice from the optometrist for the amount that the medical aid was supposed to cover. I later learned that the claim was submitted incorrectly by the Medical Aid capturer and the claim was declined. The optometrists and myself have raised this with the Medical Aid and they say that they can't help us because the funds we refer to are from last year and have thus fallen away. <br> <br> The optometrists need to be paid and it seems Spectramed in my time of need reckons I should just go sort myself out.<br> <br> Thanks