1 reviews | Active since Oct 2011
Didn't pay for PMB related illness
On 6 March 2013 my Wife was admitted to Flora Clinic for \diarrhoea\". She was suffering from diabetes, hypertension and many more. The real diagnosis were kidney failure which is a result of the diabetes and is regarded as a PMB case. After all these years they still owe the service provider the outstanding balance as Spectramed refuses to pay as they believe the reason for admittance was diarrhoea. This was submitted to the Council of Medical Schemes and I provided both of them proof that it was as a result of kidney failure. the worse part of the story is that This account was handed over to Vericred Collections and they harass me on a regular basis. Needless to say my wife passed away on 29 March 2013 only a few weeks after this admittance."
Thank you for bringing your concerns to our attention. Agility Global Health Solutions Africa, administrator for Spectramed, is committed to providing only the best service to our valued members. We would like to extend our sincere apologies if you feel that we have fallen short of this promise. A dedicated consultant has been assigned to your query and he/she will be in touch soonest to discuss your concern in further detail.
Kind regards
Agility Global Health Solutions Africa on behalf of Spectramed
Thank you for bringing your concerns to our attention. Agility Global Health Solutions Africa, administrator for Spectramed, is committed to providing only the best service to our valued members. We would like to extend our sincere apologies if you feel that we have fallen short of this promise. A dedicated consultant has been assigned to your query and he/she will be in touch soonest to discuss your concern in further detail.
Kind regards
Agility Global Health Solutions Africa on behalf of Spectramed