BAD BAD SERVICE

Well going on 6 months down the line and still no joy with Spectramed. Monthly installements not allocated again, so our medical aid has been lapsed again. Still waiting for Letuka Thapo to come back to me with the voice recording to prove that I was told to pay R2000-00 co-payment and not R1000-00 and called them on Friday and was promised that the Team Leader Tumi will call me back, WELL, today is Tuesday and I am still waiting... SHOCKING, SHOCKING SERVICE SPECRAMED?????