SW
Shiloh W

1 reviews | Active since Mar 2024

18 Aug 2025, 21:23

ZERO CUSTOMER SERVICE SPECSAVERS GREENACRES MALL!

Hi there. I'm here to report the HORRIBLE service from the Port Elizabeth branch at Green acres mall. It took me two weeks to get hold of them on the phone, just to get the right email address to send my query to. It's now a week later and still no response. The lady I spoke to is Nicky. Very unfriendly and totally not trained in phone etiquette. I STILL have not received a response, a week later. Terribly disappointed. I urgently needed colour lenses.AND STILL DO!

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply19 Aug 2025, 11:47
Official
Dear Shiloh. 
Thank you for bringing this matter to us. Your matter has been received via our Facebook page and our representative will be in contact with you. 
 Thank you and Kind regards 

The Spec-Savers Team