MM
Melt M

1 reviews | Active since Jun 2017

03 Nov 2025, 08:40

Your male receptionist **** to me about the R1190 offer ending yesterday He refused to honour the special on your site

Your male receptionist **** to me about the R1190 offer ending yesterday He refused to honour the special on your site. I phoned fourways crossing that says it’s an all year deal. I’ve spent thousands upon thousands of rands with your company I will never set foot in your stores again. Ever. This was an appointment for my father who is a state pensioner and he was treated with indifference as well. He kept trying to sell us the buy one get one free with the R1000 frames Rude staff who lie. Terrible brand ambassadors. Disgusting behaviour. Ignoring us for over ten minutes. When I asked why he said it was over he said he never said that and the buy one get one free was a better deal, the lady receptionist **** as well saying head office must have forgotten to update the website.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Nov 2025, 12:11
Official
Good day Melanie. 
Thank you for reaching out and sharing your thoughts about our promotion. Your feedback is incredibly valuable to us, and we’re committed to ensuring complete transparency and customer satisfaction. We will ensure this matter is investigated and you are contacted. 

Thank you and Kind regards
 The Spec-Savers Team