Worst quality frames and service

I have had three sets of frames from then in a year that has broken. Even though you are on medical aid you still have to top up for certain frames. I am not interested in going back to their East Rand Mall branch as their customer service is beyond pathetic. The first time I was there for my eye test, the staff was having a huge argument in-front of all their patients. And the optometrist that assisted me at the time was making me feel like she was in such a hurry to finish with my test. No fitting of the glasses happened and I had to insist on doing the fitting on the second frame that I received in March / April 2018 - which has this morning again broken.