TK
Thato K

1 reviews | Active since Sept 2019

01 Nov 2023, 20:19

Worst experience ever!

I placed an order for spectacles the second week of September as the specs accidentally broke. I was told to come and choose a frame the second week of October . I followed up to check when can I collect them only to be sent an order number today!!! Over two months fully paid and still no spectacles!

Such terrible service.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Nov 2023, 14:10
Official
Dear Thato.
Thank you for taking the time to bring this matter to our attention. Your matter has been forwarded onto a representative and you will be contacted regarding it. 

Warmest regards
The Spec-Savers Team