NM
Ntoetse M
1 reviews | Active since Mar 2013
26 Jun 2015, 20:05
Who does admin here?
On the 25th I got billed R89.50 instead of being refunded the R2000 they stole.Their stupid head office never responded although it is a \responding"company.I am seeing my lawyers on Monday to sue this Santie who sent me an email promising a refund on the 11th of June."""
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Replies (1)
Spec-Savers SA's replyOfficial
16 Jul 2015, 12:37Hello Angeltou,
Thank you very much for bringing the matter to our attention.
The message you received was the response from Wooltru Medical Scheme.
Spec-Savers Emalahleni received your Wooltru statement regarding the payment reversal, your benefits are available to be used again.
The store contacted your medical aid and they spoke to Sabrina at Wooltru to confirm that the total amount was returned to your benefits, ***.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you very much for bringing the matter to our attention.
The message you received was the response from Wooltru Medical Scheme.
Spec-Savers Emalahleni received your Wooltru statement regarding the payment reversal, your benefits are available to be used again.
The store contacted your medical aid and they spoke to Sabrina at Wooltru to confirm that the total amount was returned to your benefits, ***.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,
Spec-Savers SA's reply16 Jul 2015, 12:37
Official
Hello Angeltou,
Thank you very much for bringing the matter to our attention.
The message you received was the response from Wooltru Medical Scheme.
Spec-Savers Emalahleni received your Wooltru statement regarding the payment reversal, your benefits are available to be used again.
The store contacted your medical aid and they spoke to Sabrina at Wooltru to confirm that the total amount was returned to your benefits, ***.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you very much for bringing the matter to our attention.
The message you received was the response from Wooltru Medical Scheme.
Spec-Savers Emalahleni received your Wooltru statement regarding the payment reversal, your benefits are available to be used again.
The store contacted your medical aid and they spoke to Sabrina at Wooltru to confirm that the total amount was returned to your benefits, ***.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,