KS
Karen S
1 reviews | Active since Mar 2015
04 Aug 2015, 10:33
When will problem be sorted
I went to the Potchefstroom branch and wanted to book an eye test and have spectacles made on their current Crazy Winter special and wanted to put it on my Edgars account just to find out that Specsavers are not dealing with Edgars currently. I paid my account up to the point that I can have the spectacles put on my acccount. I am not complaining and just want to know whether the problem will be sorted out before the special ends?
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Spec-Savers SA's replyOfficial
16 Oct 2015, 12:09Hello KarenScheepers,
Thank you for taking the time to bring this matter to our attention.
I have addressed your complaint with Spec-Savers Potchefstroom.
The store has confirmed that they have made contact with you to apologise and the matter has also been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you for taking the time to bring this matter to our attention.
I have addressed your complaint with Spec-Savers Potchefstroom.
The store has confirmed that they have made contact with you to apologise and the matter has also been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,
Spec-Savers SA's reply16 Oct 2015, 12:09
Official
Hello KarenScheepers,
Thank you for taking the time to bring this matter to our attention.
I have addressed your complaint with Spec-Savers Potchefstroom.
The store has confirmed that they have made contact with you to apologise and the matter has also been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you for taking the time to bring this matter to our attention.
I have addressed your complaint with Spec-Savers Potchefstroom.
The store has confirmed that they have made contact with you to apologise and the matter has also been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,