VERY UNHAPPY - R VAN STADEN

ON THE 14TH AUG 2015 ME AND MY HUSBAND WENT TO SPEC SAVERS ALBERTON CITY, GOT EVERYTHING SORTED, ON THE 17TH AUG 2015 I DID A FOLLOW UP LATER ON THE DAY TO DO A FOLLOW UP ON THE QUOTE, I PHONED THEM, BECAUSE THEY DID'T TAKE OUR CONTACT DETAILS ON THE 14TH, WHICH I DIDN'T HAVE A PROBLEM WITH. I WAS THEN TOLD BY THE LADY THAT SHE WAS STRESSING BECAUSE SHE COULD NOT GET HOLD OF ME AND GAVE THE SUPPLIER THE GO AHEAD ON OUR ORDER. I THEN GOT INVOLVED WITH THE DISCOUNT WE GET BECAUSE I'M WITH DISCOVERY, TO CUT A LONG STORY SHORT, I SAID TO HER PLEASE GO AHEAD WITH OUR ORDER AND I WILL SORT THIS OUT WITH THE MEDICAL AID. TODAY I PHONED TO DO A FOLLOW UP TO SEE IF OUR ORDER MIGHT BE READY, BECAUSE I WAS SO EXITED!! GOT A CALL BACK TO TELL ME I TOLD THEM TO CANCEL THE ORDER. I HAVE 3 PEOPLE SITTING AROUND ME THAT CAN CLEARLY REMEMBER THIS CONVERSATION, AND I NEVER TOLD HER TO CANCEL THE ORDER. I'M SO DISAPPOINTED!!! SO I HAVE TO WAIT ANOTHER 7-10 WORKING DAYS??? SO NOT COOL!!!