SM
Seipati M

1 reviews | Active since Dec 2020

10 Apr 2026, 15:45

USELESS SPECTACLES FROM SPEC SAVERS

I've ordered spectacles from Spec Savers Golden Walk Germiston. They are unprofessional to the core. The amount does not worth the spectacles. They look like reading glasses from any shop less than R100 but they cost me R3000 and something. Tried to complain but they didn't even bother to listen to me. i did not even use them but the frame now changes color. I am so disappointed

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply13 Apr 2026, 10:56
Official
Dear Seipati. 
Thank you for bringing your concerns regarding your recent experience at Spec-Savers Golden Walk, Germiston, to our attention. We sincerely regret to hear that you are dissatisfied with the spectacles provided, as well as the service you received when attempting to raise your concerns. Please be assured that your feedback has been noted and will be escalated to the relevant store management for further review and investigation.

Thank you and Kind regards
  The Spec-Savers Team