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Dheshen G

1 reviews | Active since May 2016

01 Oct 2019, 15:59

Useless

I have ordered my glasses over a month ago and I am still waiting. Every week I get today it will be ready next week or that the buys testing or they waiting for stock of something. I am suffering and have not been to work because of this. I am very disappointed.

0
Replies (5)
Spec-Savers SA
Spec-Savers SA's reply01 Oct 2019, 16:01
Official
Dear Dheshen,

We have our representative standing by to step in regarding your matter. Please provide us with the name of the Spec-Savers store that you went to. Thank you for taking the time in bringing your matter to our attention. 

Thank You & Kind Regards
Spec-Savers Team
DG
Dheshen G's update03 Oct 2019, 10:38
Reviewer Update
Still not resolved.
No urgency at all.
Spec-Savers SA
Spec-Savers SA's reply03 Oct 2019, 10:51
Official
Dear Dheshen,

Please see our previous response requesting the name of the Spec-Savers store that you are referring to, in order for us to forward everything to our representative to step in. 

Thank You & Kind Regards
Spec-Savers Team
DG
Dheshen G's update03 Oct 2019, 12:42
Reviewer Update
Mall of the south
Spec-Savers SA
Spec-Savers SA's reply03 Oct 2019, 12:44
Official
Thank you for this. We have received your telephonic complaint as well. The representative is currently dealing with this. 

Thank you again for bringing this to our attention. 

Thank You & Kind Regards
Spec-Savers Team