MV
MINHAJBHAI V

1 reviews | Active since Jul 2018

26 Jun 2023, 15:35

*********, Unprofessional, Dishonest and Pathetic service

Hi,

Good day,

My self VORAJI MINHAJBHAI booked appointment for my 6 years old daughter VORAJI FAATIMA for Free eye test.

Appointment was booked for 29th June, Thursday at 3.00pm.

Unfortunately few hours after booking I received a call from specsavers Madiba street in Pretoria +*** to inform me my daughter's consultation won't be free at 3.00pm.

If you wanted to charge me for free eye test at 3pm then why did you book me for that time slot? Your website was clearly showing 7 free slots available on that day.

Its dishonest, *********, unprofessional and pathetic service from such a multinational brand.

I would request you to kindly remove such **** promising services from your website.

Thanks and regards,

VORAJI MINHAJBHAI

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply26 Jun 2023, 15:46
Official
Dear Minhajbhai 

Thank you for bringing this matter to our attention, this is not the service that we strive for as a brand. Our Spec-Savers representative will be taking a look into this and contacting you directly. 

 Thank you and Kind regards
 The Spec-Savers Team