1 reviews | Active since Mar 2017

25 Mar 2017, 08:55

Unprofessional and no delivery

<p>The service i have received at Spec-savers Northgate mall is pathetic ! I've received nothing but terrible service and stinking attitude for the past 2 months. I have had my order changed without my concern, to lost and no call to come and collect my eyeware as the frame i wanted was not ordered. I would like a full refund for my latest purchase and I can find another well organised optometrist, the worse part I've paid in full and still no glasses to show for it! Yesterday's (24 March 2017) service was the last straw!</p>

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply27 Mar 2017, 08:18
Official

Dear sinamandla-kwepile

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.

Kind Regards

Spec-Savers Team