Unempathetic manager

Item: Spec-Savers SA
Rating: 1
Author: Kgomotso M

Nolo the processing manager is a manager that does not demonstrate customer service. She hung up the phone in my ear, instead of demonstrating empathy . Her junior staff have more customer service then her.

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Replies (1)

Spec-Savers SA's replyOfficial

14 Jun 2023, 08:46

Dear Kgomotso.

Thank you for taking our call. A representative will be stepping in to attend to your matter.

Thank you and Kind regards
The Spec-Savers Team

Spec-Savers SA's reply14 Jun 2023, 08:46

Official

Dear Kgomotso.

Thank you for taking our call. A representative will be stepping in to attend to your matter.

Thank you and Kind regards
The Spec-Savers Team