PG
Pieter G
1 reviews | Active since Nov 2018
22 Dec 2020, 19:21
UNACCEPTABLE SERVICE AT SPEC - SAVERS IN MOSSEL BAY MALL
I went for an eye test on 1 December. My new spectacles was ordered the same day. They promised me that I will receive my spectacles in 2 weeks. Today is 21 days later and I received nothing. They just provide excuses when I phone them. I am unhappy with their lack of sevice.
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Spec-Savers SA's replyOfficial
23 Dec 2020, 08:50Dear Pieter
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office
Spec-Savers SA's reply23 Dec 2020, 08:50
Official
Dear Pieter
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office