Too Long to Deliver and No Feedback

Took my sunglasses to be fitted with prescription lenses last week Tuesday. After not so convincing service I was told that they would be ready within 5 days, fast forward to 7 days later i call the store to check and the lady on the phone tells me that she does not know when they will be ready and she can only give me a call when they are ready. Surely after 7 days I expect a clearer answer, you were quick to claim the money from my medical aid but now cant give even a expected day for delivery.<br> Extremely disappointing.